FAQS
1.Are your photo frames made from eco-friendly materials?
Yes! Our frames are crafted from recycled ocean plastic and sustainable wood, minimizing environmental impact while maintaining durability.
2.Can I customize the size of the frame?
Absolutely! We offer bespoke framing services for both standard and unique sizes. Minimum size: 5x7 inches, maximum size: 24x36 inches (additional fees may apply).
3. Where do you get inspiration for your ocean-themed designs?
Our designs are inspired by real ocean landscapes, marine life, and coastal cultures worldwide. Each piece captures the beauty and serenity of the sea.
4.Are the frames waterproof for beach use?
While the frames themselves are not fully waterproof, we recommend using them indoors or in dry coastal areas. For outdoor use, we offer sealant coatings upon request.
5.How long does shipping take, and are frames well-protected during transit?
Shipping typically takes 3-7 business days. Each frame is wrapped in bubble wrap and boxed to prevent scratches and damage.
6.How should I clean and maintain the wooden frames?
Clean the wooden frames with a dry cloth. Avoid direct sunlight or moisture to preserve the finish. For eco-plastic frames, wipe with a damp cloth occasionally.
7.What if I’m not satisfied with the product?
You may return the item within 30 days of receipt for a full refund or exchange. Shipping costs are non-refundable unless the product is defective.
8.Can I add a personal photo or message to the frame?
Yes! We offer custom photo printing services. Simply upload your image, and we’ll print it directly onto the frame for you.